Privacy Policy

Last Updated: July 2025

At The Living Room, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store your data when you visit our website or book a service with us.

Who we are

The Living Room is a hair studio based in Oxford, offering professional hairdressing and nail services. If you have any questions about this policy, you can contact us at:
📞 +44 7760 412120

Details

1. What Information We Collect

We may collect the following types of information:

Name
Email address
Phone number
Appointment details
Any preferences or notes you choose to share (e.g. hair type, colour history)

We collect this information when you:

Book an appointment online or via phone/email
Contact us via our website
Sign up for newsletters or updates

2. How We Use Your Information

We only use your information to:

Manage your appointments and communicate with you
Provide personalised haircare services
Respond to your enquiries
Send occasional updates, offers or reminders (only if you've opted in)

3. How We Store Your Information

Your information is securely stored and only accessible to staff who need it to deliver your service. We use trusted third-party booking and communication tools that comply with GDPR regulations. We do not share your data with any other third parties for marketing purposes.

4. Your Data Rights

You have the right to:

Request access to the personal data we hold about you
Ask for corrections to inaccurate data
Request deletion of your data
Withdraw your consent at any time

To make any of these requests, please contact us

5. Cookies & Website Tracking

Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings if you prefer not to share this data.

6. Policy Updates

We may update this policy from time to time. The latest version will always be available on our website.